Alliance Search Management, Inc.

Medical College of Wisconsin, in the heart of the Milwaukee Regional Medical Center, is a private university with over 4,700 employees, 1,300 faculty, 805 medical students, 800 physicians in residency and fellowship programs and 13,000 alumni. It is ranked 46th among medical schools in NIH research funding, placing it in the upper half of the nation’s medical schools. In 2006, the school received a total of $134MM in external support for teaching, research and training. Patient services are provided through Medical College Physicians and Children’s Specialty Group. In-patient care is provided at Froedert Hospital, Children’s Hospital of Wisconsin, one of the nation’s top 10 children’s hospitals, and Zablocki VA Medical Center.

Medical College Physicians is seeking a Senior Director, Patient Care Delivery to enhance and improve the patient care experience primarily focused in the ambulatory care environment. This newly created position will be pivotal in supporting the clinical care enterprise in finding synergy among the academic department efforts in patient care delivery. By working with the 18 academic departments, the Senior Director will support process improvement in patient satisfaction, clinical efficacy and community physician involvement. The Senior Director will work to create councils and systems that involve senior administrative and medical leadership from all departments as well as support functions, in identifying metrics for performance in key areas as well as facilitating the development of action plans to achieve benchmark standards. The senior director will also hold operational responsibility for occupational medicine, medical records, hospitality/medical assistants, and ambulatory service quality, staffed by approximately forty-seven staff. This position will also network with hospital based clinical delivery leadership to promote the continuum of care between the inpatient and ambulatory environments.

Successful candidates for this role must have a minimum of eight years experience in an administrative capacity in academic healthcare/large physician practice setting. A clinical background/academic preparation/experience is preferred. Additionally, candidates should bring demonstrated success in a role requiring facilitation, collaboration and integration of multiple constituencies from all points in the patient experience; experience in the consulting arena is highly valued.

Milwaukee, “The City of Festivals,” is home to 600,000 residents. The city ranks 5th in the nation for having the highest number of Fortune 500 company headquarters and offers exceptional educational opportunities from grade school through university levels. With a low cost of living, four beautiful seasons, downhill skiing, abundant water sports, and various major league sports teams, the city can meet any lifestyle preferences.